VPNSecure / Legal / Privacy
Privacy
InfiniteQuant Ltd · Last updated: 24 September 2026
1. Controller
Your data is controlled by InfiniteQuant Ltd (Company Registration No. 200305 B — Suite 219, Lagoon Court, Sandyport, Nassau, New Providence, The Bahamas). Contact for any privacy request:
[email protected].
2. What we collect
We deliberately collect as little as possible and we do not ask for ID or any KYC
documents.
- Telegram orders: your Telegram user ID, username and language, so we can deliver your
eSIM, send order updates and show your order history.
- Website orders: a random order token and recovery key.
- Accounts (optional): your email address and a securely hashed password; or, if you sign
in with Google, the email address Google confirms for you. We never receive your Google
password.
- Order and payment data: plan purchased, price, amounts and timestamps, the payment method used, and the Platega transaction ID and status; for earlier USDT payments, the deposit address and on-chain transaction ID. For orders paid by card before 24 September 2026 we also hold the Paddle transaction ID and payment status. We never receive or store card numbers or bank credentials.
- eSIM data: the eSIM identifier (ICCID), activation status, data usage, and expiry
notifications from our supplier, used to show your balance and send usage alerts.
- Store credit and referrals: credit balance and history, referral codes and referral
links used.
- Support: the name (optional), email address, order reference and message you send
through our contact form, and your conversations with our support assistant.
- Technical and security data: IP address, browser information and request logs, used
for security, rate limiting, bot protection and fraud prevention.
- Provisioning: to create your eSIM with our supplier we generate a technical email
address of the form tg<id>@… or web-<ref>@… on an internal service domain. It is not a
mailbox and is not used to contact you.
3. Why we use it (legal bases)
To perform our contract with you (taking payment, provisioning, delivering and supporting your
eSIM, and managing your account and store credit); for our legitimate interests (securing our
services, preventing fraud and abuse, keeping records, and measuring and improving our website);
to meet legal obligations (accounting, tax and sanctions compliance); and, where the law requires
it, on the basis of your consent.
4. Who we share it with
We share data only with the service providers we need to run VPNSecure, each limited to its
purpose:
- Our eSIM supplier (Switzerland) — to provision your eSIM and report usage.
- Platega — our payment service provider for SBP and cryptocurrency payments. It processes your payment on its own secure page and receives from us only the order reference, the amount and a pseudonymous customer identifier.
- Paddle — for orders paid by card before 24 September 2026 only: Paddle acted as Merchant of Record and holds the billing details it collected at checkout under its own privacy notice.
- Cloudflare — website delivery, security and bot protection (Cloudflare Turnstile) on our
forms.
- Google — Google Sign-in, if you choose to use it, and Google Tag Manager, which loads our
website tools.
- Ahrefs — Ahrefs Web Analytics, which measures page visits in aggregate to help us improve
the website; it does not use advertising cookies.
- Telegram — if you order or chat with us through our Telegram bot.
- Anthropic — processes messages you send to our AI support assistant in order to generate
replies.
- Amazon Web Services — delivery of support emails and storage of encrypted backups.
We may also disclose data where required by law or to protect our rights. Blockchain payment
data (addresses and transaction IDs) is inherently public on the TRON network. We do not sell
your data and we do not use advertising trackers.
5. International transfers
We operate from the Commonwealth of The Bahamas; our eSIM supplier is in Switzerland, and our service providers
(including Platega, Cloudflare, Google, Ahrefs, Anthropic and Amazon Web Services) may process data
in the United Kingdom, the European Union, the United States and other countries. Where applicable
data-protection law requires it, transfers rely on adequacy decisions or appropriate safeguards
such as standard contractual clauses.
6. Retention
We keep order and transaction records for as long as needed for support, accounting and legal
obligations; account data until you ask us to delete your account; and security logs for a
limited period. We then delete or anonymise the data.
7. Your rights
Subject to applicable law (including the EU GDPR where it applies to you), you may request
access, correction, deletion, restriction, portability, or object to certain processing, and
withdraw any consent you gave. Contact [email protected].
For payment data held by Paddle, you can also contact Paddle directly. Because we hold little
identifying data, some requests may be limited by what we can actually link to you. You may also
complain to your local data-protection authority.
8. Cookies and similar technologies
We use no advertising cookies. We use:
- Essential cookies: to keep you signed in and link guest orders to your browser, and a
short-lived security cookie during Google Sign-in;
- Local storage: to remember your language and light/dark theme choice;
- Security technologies: Cloudflare and Cloudflare Turnstile to protect the site;
- Analytics: Ahrefs Web Analytics, loaded through Google Tag Manager, to count visits in
aggregate.
Where the law requires your consent for any of these technologies, we will ask for it first.
9. Security
All connections to our website are encrypted (HTTPS). Passwords are stored only in salted, hashed form. We do not accept card payments, so card details never reach our servers. No system is completely secure, but we work to protect your data against loss and unauthorised access.
10. Children
The service is not intended for anyone under 18.
11. Changes
We may update this Privacy Policy from time to time. The version published here, with its
update date, applies.
12. Contact
our contact form.